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  • Refund Policy

    Refund Policy

    After a cleared payment on the purchase of one of our programs occurs, you will receive an email with the login details to access your trading platform. Once this information is emailed to you, no refund will be given. In some special circumstances, we will provide a refund if there were no trades placed on the account, for assistance, please contact our Live Chat.

    Dispute Policy

    Clients who improperly dispute charges or request chargebacks with their bank will be permanently banned from the Platform. Please contact our Live Chat support if you have any questions.

    Refunds After successful completion of the Standard Challenge

    After you have successfully completed Phase 2 of the Standard Challenge and proceeded to the funded phase you will receive a refund of the initial sign up fee with your first monthly withdrawal. Your sign up fee will not be refunded until you have generated sufficient profits for a withdrawal.

    Acceptance of this Policy

    It is your responsibility to familiarize yourself with this refund policy. By placing an order for any of our products, you indicate that you have read this refund policy and that you agree with and fully accept the terms of this refund policy. If you do not agree with or fully accept the terms of this refund policy, we ask that you do not place an order with us. Please contact us at [email protected] should you have any questions regarding our refund policy.

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    Funded Account Disclaimer

    Hypothetical or simulated performance results have certain limitations. Unlike an actual performance record, simulated results do not represent actual trading. Also, because the trades have not actually been executed, the results may have under-or-over compensated for the impact, if any, of certain market factors, such as lack of liquidity. Simulated trading programs, in general, are also subject to the fact that they are designed with the benefit of hindsight. No representation is being made that any account will or is likely to achieve profit or losses similar to those shown. Funded Account Disclaimer

    1The Funded Trader funded accounts are not live trading accounts, they are fully simulated accounts utilizing real market quotes from liquidity providers.

    The Traders featured are representative only and includes selected traders who allow their names to be publicly disclosed. Trader performance quoted represents past performance in a simulated environment and does not guarantee current or future performance. Further, financial instrument trading involves substantial risk of loss and is not suitable for every investor, trading activities referenced by or undertaken utilizing The Funded Trader may not be suitable for all persons.

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